Privacy Policy

At Rbx Active Wear Shop, we’re committed to protecting your privacy while providing you with high-quality activewear and an exceptional shopping experience. This Privacy Policy explains how we collect, use, and safeguard your personal information.

1. Information We Collect

To provide our global activewear services, we collect the following types of information:

Personal Information

• Contact Details: Name, email address, phone number, shipping address
• Payment Information: Credit/debit card details (processed securely through PCI-compliant systems), PayPal account information
• Order Details: Purchase history, product preferences, sizing information
• Account Information: Username, password (encrypted), profile preferences

Technical Information

• Device Data: IP address, browser type, device type, operating system
• Browsing Information: Pages visited, time spent on site, referral sources
• Location Data: General geographic location for currency conversion and shipping calculations

2. How We Use Your Information

We use your information to enhance your activewear shopping experience:

• Order Processing: Process payments, fulfill orders, and provide tracking information
• Customer Service: Respond to inquiries and provide support through [email protected]
• Personalization: Recommend products based on your browsing and purchase history
• Security: Protect against fraud and unauthorized transactions using advanced detection systems
• Marketing: Send promotional offers and new arrival notifications (with your consent)
• Improvements: Analyze website usage to enhance our products and services

3. Data Sharing and Disclosure

We value your trust and only share your information in limited circumstances:

Service Providers

• Payment Processors: Visa, MasterCard, JCB, PayPal for secure transaction processing
• Shipping Partners: Logistics companies for order delivery worldwide (excluding some remote areas in Asia)
• Analytics Providers: Tools to help us understand website usage patterns

Legal Requirements

We may disclose information when required by law, to protect our rights, or to prevent fraud and security issues.

Business Transfers

In the event of a merger, acquisition, or sale of assets, customer information may be transferred as a business asset.

4. International Data Transfers

As a global activewear retailer serving customers worldwide, your data may be processed in various countries. We ensure all international data transfers comply with applicable privacy laws and maintain the same level of protection described in this policy.

5. Data Storage and Security

We implement robust security measures to protect your information:

• Encryption: 256-bit SSL encryption for all data transmissions
• Payment Security: PCI-compliant systems with tokenization technology
• Access Controls: Limited access to personal information on a need-to-know basis
• Regular Audits: Ongoing security assessments and compliance checks
• Data Retention: We retain personal information only as long as necessary for business purposes or as required by law

6. Your Rights and Choices

You have control over your personal information:

• Access & Correction: Review and update your personal information through your account
• Marketing Preferences: Opt-out of promotional emails using the unsubscribe link in each email
• Data Deletion: Request deletion of your personal information, subject to legal requirements
• Cookie Controls: Manage cookie preferences through your browser settings
• Objection Rights: Object to certain processing activities where applicable by law

7. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your shopping experience:

Types of Cookies We Use

• Essential Cookies: Required for website functionality and secure checkout process
• Performance Cookies: Help us understand how customers use our site
• Functional Cookies: Remember your preferences and shopping cart contents
• Marketing Cookies: Show you relevant activewear products and promotions

You can control cookies through your browser settings, though disabling some cookies may affect website functionality.

8. Children’s Privacy

Our activewear products and services are directed to individuals aged 16 and older. We do not knowingly collect personal information from children under 16. If we become aware of such collection, we will take steps to delete the information.

9. Third-Party Links

Our website may contain links to third-party sites. This Privacy Policy applies only to information collected by Rbx Active Wear Shop. We encourage you to review the privacy policies of any third-party sites you visit.

10. Policy Updates

We may update this Privacy Policy to reflect changes in our practices or legal requirements. We will notify you of significant changes by posting the updated policy on our website with a revised “Last Updated” date.

11. Contact Us

Thank you for trusting Rbx Active Wear Shop with your activewear needs. We’re committed to protecting your privacy while helping you achieve your fitness goals in style and comfort.